FREQUENTLY ASKED QUESTIONS
Welcome to the Farmasia FAQ section! Here, we answer some of the most frequently asked questions about our services, certifications, and products. If you have a question that isn’t addressed here, feel free to contact us directly.
Farmasia is a trusted name in the medical supply and distribution industry, known for our commitment to quality and customer service. We specialize in distributing a wide range of medical devices, ensuring compliance with regulatory standards to support healthcare providers in delivering excellent patient care.
Farmasia is proud to hold multiple certifications that reflect our commitment to quality and compliance. We are certified under the ISO standard, Good Distribution Practice for Medical Device (GDPMD), and have a Ministry of Finance (MOF) certification. These certifications are a testament to our dedication to quality assurance and ethical practices in the medical distribution field.
Absolutely. Farmasia is committed to strict compliance with healthcare industry regulations. Our GDPMD certification ensures that we adhere to the Good Distribution Practice for Medical Devices, meaning our operations meet regulatory standards for safe handling, storage, and distribution of medical devices.
We provide a comprehensive range of medical devices and equipment, carefully selected to meet the highest standards in healthcare. For a full list of available products, please visit our Products page or contact us directly for a customized recommendation based on your needs.
You can place an order through our website, Shopee or on our TikTok account. For bulk orders, you may contact our sales team through our email or office phone number. Simply specify the products you need, and our team will assist you with availability, pricing, and order processing.
Yes, we offer delivery services for all our products. Our logistics team is committed to ensuring timely and safe delivery of medical devices to healthcare facilities and professionals across the region. Delivery details, including estimated times, can be discussed with our team during the order process.
Our customer support team is ready to help you with any inquiries you may have. Please reach out to us via the Contact Us page on our website, where you’ll find options to connect with us through email or phone.
